Q: I'm not getting emails. What is the problem?
A: First, make sure you have emails turned on. Some people unsubscribe accidentally. Go to your account (click here) and click on "Manage" in the the Email section. Make sure the Conscious Citizens Dispatch is toggled on. You want it to look like this:
Second, check your spam and junk folders. Search "conscious citizens dispatch" in your inbox and make sure the emails aren't going to a separate folder. If they are, be sure to whitelist the "TheConsciousCitizens" domain in your inbox. You can also mark our emails as important or open and reply to an email, which will teach your inbox you like us.
If neither of these work, shoot us an email with the subject line "Subscription Issue" and we'll figure it out.
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A: We'll gladly issue you a refund if you are not satisfied with the product or your subscription accidentally renewed. You can cancel your subscription in your account settings or email us at consciouscitizens@littlewinsstudio.com with the subject line "Refund".
We kindly ask that you DO NOT submit a chargeback with your bank. We are charged $15 USD for every chargeback, and as a small team of 2 we simply cannot afford it!
Q: I can't access past dispatch issues. Why?
A: As we put a lot of labor into writing and curating these (and need more financial support right now), our dispatch archive is only available to paid members at this time. You can get full access by upgrading to any paid subscription for as little as $2 USD/month. Otherwise, our Most Recent Dispatch is free to read and the 1st Dispatch is forever free, so we encourage you to keep up with us!
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A: This is how we track our success and growth. This is the only personal information we take. This helps us better understand how many people are reading our newsletters, what resources are getting the most attention, and who our biggest fans are. If you need more digital privacy, we recommend creating an alias email for your newsletters and using a username for your account name.
Q: Who else funds you?
A: No one. The Conscious Citizens is completely independent and 100% reader-funded. Unlike other newsletters or publications who have advertisers, sell your data, or compromise their values to make a buck, we survive solely and completely on reader support. We have no investors, no outside influence. That means in order to make money, we have to ask readers to invest in us. In return, we are entirely accountable to you.
